Last updated: 15 October 2026
Disperse Coffee (“we”, “us”, “our”) operates the website https://www.disperse.co.in (the “Website”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or buy from our Website. By using the Website, you agree to this policy.
1. Information We Collect
- Personal details: name, email address, phone number, billing and shipping address.
- Order details: products purchased, order value, and order history.
- Payment information: payments are processed securely by Razorpay. We do not collect or store your card, UPI, or net banking details on our servers.
- Technical data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
2. How We Use Your Information
- To process and deliver your orders
- To send order confirmations, shipping updates, and invoices
- To respond to your queries and provide customer support
- To process refunds, returns, and replacements
- To send offers or updates, only if you have opted in
- To improve our Website, products, and services
- To prevent fraud and comply with legal obligations
3. Payment Processing
Payments on our Website are handled by Razorpay Software Private Limited and its authorised banking and payment partners. Your payment details are shared directly with Razorpay and are subject to Razorpay’s own privacy policy and security standards. We receive only confirmation of payment status.
4. Sharing of Information
We do not sell or rent your personal information. We share it only with:
- Shipping and courier partners, to deliver your order
- Payment gateway providers, to process payments
- Service providers who help us run the Website (hosting, email, analytics), under confidentiality obligations
- Government or law enforcement authorities, when required by law
5. Cookies
We use cookies to keep your cart active, remember your preferences, and understand how visitors use our Website. You can disable cookies in your browser settings, but some features of the Website may not work properly.
6. Data Security
We use reasonable security practices and procedures, including SSL encryption, in line with the Information Technology Act, 2000 and applicable rules. No method of online transmission is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as needed to fulfil orders, meet legal, tax, and accounting requirements, and resolve disputes.
8. Your Rights
You may request to access, correct, update, or delete your personal information, or withdraw consent for marketing communications, at any time by contacting us at the details below. We will respond within a reasonable time, subject to legal requirements.
9. Children’s Privacy
Our Website is not intended for children under 18, and we do not knowingly collect their personal information.
10. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised date.
12. Contact Us
Disperse Coffee
Email: [email protected]